Frequency Is Luxury™

Shipping Policy

Last updated: October 17, 2026

Digital Products — Instant Delivery

Ebooks, guides, and digital downloads are delivered as instant downloads upon confirmed payment. No shipping charges apply. If you do not receive your download link within 1 hour, contact us and we will resend it immediately.

Physical Products — Made to Order

Many of our physical products are made to order. Production begins only after your payment clears. Please allow 5–15 business days of production time before your order ships. The specific lead time for each product is noted on its product page.

Production timelines are estimates made in good faith. During high-demand periods, production may take longer; we will notify you of any significant delay.

Shipping Rates

Shipping costs are calculated at checkout based on your destination and the weight of your order. All rates are presented in U.S. dollars before you complete payment — there are no hidden shipping fees.

Delivery Timeframes (After Dispatch)

These are carrier estimates, not guarantees. We are not liable for delays caused by carriers, customs, weather, or other events beyond our control.

Tracking

Every physical order ships with tracking. Your tracking number will be emailed to you upon dispatch. If tracking shows no movement for more than 7 business days, contact us and we will investigate with the carrier.

International Orders — Duties & Customs

International customers are responsible for all customs duties, import taxes, and clearance fees imposed by their country. These charges are not included in our shipping rates and are non-refundable by us. Please check your country's import policies before ordering.

Address Accuracy — Your Responsibility

You are solely responsible for providing a correct and complete shipping address at checkout. Orders shipped to an address you provided incorrectly are not eligible for free reshipment or refund. If the carrier returns the package to us, we will contact you to arrange reshipment at your expense.

Lost or Stolen Packages

If tracking confirms delivery to your address, the order is considered fulfilled. For packages lost in transit (no delivery scan), we will file a carrier claim and either reship or refund at our discretion once the claim is acknowledged.

Contact

Shipping inquiries: frequencyisluxury@gmail.com. Include your order number for fastest service.